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Technology should make our lives easier
• Effectively updates windows drivers
• Features a huge driver database
• Creates system restore points before installing drivers
• Cluttered user interface
• Customer support is unresponsive
• Limited amount of features
DriverFinder is equipped with all the basic features of a system utility. Itsatisfactorily scans your computer for outdated drivers and updates them to the latest version.
The installation process is fairly straight forward with on screen prompts guiding the user throughout the process. Installation takes a few minutes to complete and once it is done the software creates a backup of all existing drivers on your computer.
During the scanning process the software searches for all installed drivers and also searches through all hardware devices connected to the computer. It then provides the user with a list of drivers that need to be updated and lets the user decide on which drivers they would like to update. In our scans, the software found 14 drivers that needed to be updated and missed 3 that it should have picked up on. Also, the software tends to list a number of drivers that it thinks needs updating when the listed drivers are already updated to the latest version. The scanning process is made slightly more difficult with the software’s lack of features and slightly cluttered user interface.
DriverFinder has access to a huge driver database that is constantly updated every day to ensure that the database has the latest drivers available for users to download. The drivers are compatible with most major Windows operating systems, including: Windows 2000, XP, Vista and Windows 7.
DriverFinder only accesses OEM drivers from its driver database. Due to the limited amount of security information available it is unclear if they drivers are checked for malware. The software does not share any personal information and its backup features ensure that if any system instability is caused the user can simply restore a previously installed driver.
Driver Backup – The software allows users to backup and restore specific drivers with ease. It also allows the user to transfer their drivers onto an external device for use with another computer.
Self-Updating – This is a nifty little feature that automatically prompts the user to update the software if there is a new update available.
Ease of use
The software is relatively easy to use and most of the settings are fairly easy to access. However, the user interface could do with a touch up as it is slightly cluttered and it can be difficult for the user to navigate the software to find specific settings. Also, there are very few options to customize the software and this is due to the limited amount of features the software has.
Help & support
Customer support is available through the DriverFinder website. An abundance of useful information is available through the knowledgebase with solutions to commonly encountered problems in the software. Customers can also contact a support staff directly by submitting a ticket. The email support response time is quite slow and there can be long delays in obtaining an answer to an enquiry. Unfortunately there is no telephone support or live chat option which makes it difficult to get a prompt reply to any urgent enquiries.
DriverFinder is useful software for users with basic needs. The software is equipped with basic scanning and updating features that will satisfactorily get the job done. Unfortunately, the user interface is slightly cluttered and the software’s scan performance isn’t great.
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